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Privacy Policy

Privacy Policy, chiosathome.com

chiosathome.com takes the issue of safeguarding your privacy very seriously.

We have created this Privacy Policy in order to better familiarize you with the information we collect from end-users website visitors, and the way in which chiosathome.com, uses this information to better serve the needs of our customers.

What is Personal Information? The term "Personal Information" refers to any information that can be used to identify you as an individual. It can include, among other things, your name, address, age, gender, etc. How is Personal Information Collected?

We never collect personal information whatsoever, for any purpose, only by contacting us with a specific request.

You agree to receive emails and phone calls related to your request for specific information, so we can attend to your request accordingly. You can request the access, update, and deletion of your personal information at any time.

In the event, you choose to provide us with this information, we will only use it for the purpose we have specified to you. We will only e-mail you if you want us to, and you can choose a number of alternate methods by which to receive a reply to a request. The transmittal of your personal data shall constitute your acknowledgment and agreement to the terms and conditions contained in this Privacy Policy. If you are uncomfortable providing this information over the Internet, you can always call us for more details.   

We might collect certain information as required by EU & GR local laws.

In addition, we may retain the content of any document (including comment cards, electronic documents such as e-mails and other similar forms of communication) that you send us before, during or following your visit.

How do we store this information?

At chiosathome.com we ensure that all Personal Information is kept in a secure location, be it a database or filing cabinet. furthermore, we take steps to ensure that only designated individuals have access to this information.

This is a secure customer database stored on a dedicated server.

What information is not secure?

It is important to note that any e-mail communication is not secure. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail (for example, from the Contact Us section of our website or one of our social media pages. We recommend that you do not include any confidential information (i.e. credit card information, or any other personal document) when using e-mail. For your protection, our e-mail responses to you will not include any confidential information.

We will only share Personal Information about you outside chiosathome.com Chios, without your consent, where: (a) it is required or authorized by law (for example, in response to a legal subpoena); (b) it is required to provide you with services you have requested in which case you will be considered to have implied your consent.  

If chiosathome.com Chios, suspects any unlawful activity is taking place, it may investigate and/or report its findings or suspicions to the police or other relevant law enforcement agency.

When you make a request in person, we will require you to produce some form of photo identification such as a passport or a driver's license and you will be asked to sign a request form.

Where you make a request by other means, we require the request be made in writing via fax or letter including a copy of a government issued identification and signature. We also require home and business addresses and phone numbers so we can check them with our files and satisfy as to your identity.

The above information is required to create an audit trail of how the request has been handled. Where a request is made, any correspondence or application may be kept and added to your Personal Information.

chiosathome.com Chios will follow strictly the  EU GDPR regulation in effect as of 25 May 2018 see your rights here at https://gdpr.eu/

How do I revise my Personal Information?

If at any time, you wish to update your Personal Information, you can do so by contacting our offices: - via e-mail using the Contact Us form or email us direct.

Your Personal Information will be stored for the period of time required by law in the jurisdiction which we are located the information. It may be stored indefinitely by chiosathome.com as long as there is a business purpose for doing so. From time to time we may delete your personal Information.

How will I know if there are changes to this Policy?

If we decide to change our Privacy Policy, we will post those changes on our website so you are always aware of how we treat Personal Information. If you do not agree with the different way we intend to use Personal Information, you may ask in writing that we not use it in that different way. If you do not object, you will be deemed to have consented to the use of your Personal Information in a changed manner.

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